Dameware Remote Support Installation Guide

In today's digital age, remote support has become an essential tool for IT professionals and businesses alike. With the rise of TeamViewer as a pioneer in the remote support space, it's no surprise that other companies are following suit with their own solutions. One such contender is Dameware Remote Everywhere from SolarWinds, which boasts a comprehensive suite of features and flexible pricing options.

In this article, we'll delve into the world of remote support and explore how Dameware Remote Everywhere compares to other products on the market. We'll also examine the new cloud-based upgrade from SolarWinds and its differences with the classic on-premises solution.

What is Dameware Remote Support?

Dameware Remote Support is a comprehensive remote access software that allows IT professionals to remotely access and control computers, servers, and other devices over the internet or intranet. The software provides a range of features, including remote desktop sharing, file transfer, and command-line access, making it an excellent tool for troubleshooting and resolving technical issues.

1. Remote Desktop Sharing: Allow multiple users to remotely access and control a single computer or device.

2. File Transfer: Transfer files between computers or devices without the need for physical media.

3. Command-Line Access: Run command-line commands on remote computers or devices from your local machine.

4. Session Recording: Record remote sessions for auditing, training, or compliance purposes.

Dameware Remote Everywhere vs TeamViewer

While both Dameware Remote Everywhere and TeamViewer are powerful remote support solutions, they differ in their approach and features. Here's a brief comparison:

* Pricing: Dameware Remote Everywhere offers flexible pricing options, with plans starting at $500 per year for up to 5 concurrent connections. TeamViewer, on the other hand, offers a more straightforward pricing structure, with a single license costing around $150 per user.

* Features: Both solutions offer remote desktop sharing and file transfer capabilities, but Dameware Remote Everywhere includes additional features such as command-line access and session recording.

Dameware Remote Support Installation Guide: Step-by-Step Instructions

Installing Dameware Remote Support is relatively straightforward. Here's a step-by-step guide to help you get started:

1. Download and Install: Download the Dameware Remote Support software from the SolarWinds website and install it on your local machine.

2. Create an Account: Create an account with SolarWinds or log in if you already have one.

3. Configure Settings: Configure the settings for your remote support session, including the connection type (HTTP or HTTPS) and encryption level.

4. Launch the Session: Launch the remote support session by entering the IP address or hostname of the computer or device you want to access.

Dameware Remote Support is a powerful remote access software that offers a range of features and flexible pricing options. While it may not be as well-known as TeamViewer, Dameware Remote Everywhere provides an excellent alternative for businesses and IT professionals looking for a comprehensive remote support solution. With its robust feature set and ease of use, Dameware Remote Support is definitely worth considering.

Dameware remote support installation guide